TERMS & CONDITIONS – INNOVATIVA.RO (PRESENTATION WEBSITE)

This document sets out the general terms and conditions applicable to the use of the innovativa.ro website (the “Website”). The Website is a presentation and contact website for the services provided by ZHEXWEB S.R.L. and is intended for informational purposes. By accessing and using the Website, you confirm that you have read, understood and accepted these terms.

If you do not agree with these Terms & Conditions, please do not use the Website.

1. Website owner / operator

The innovativa.ro Website is operated by:

• ZHEXWEB S.R.L., registered office in Bucharest, Sector 5, Str. Sold. Ene Modoran, no. 1, Bl. 10C, stair A, ap. 27, registered with the Trade Register under no. J2014011289406, VAT/Tax ID (CUI) 33635590 (hereinafter “ZHEXWEB”, “we”, “us”).

Our contact details are available on the Website’s “Contact” page.

2. Definitions

• Visitor – any person who accesses the Website.
• Client – any natural or legal person who requests information, a quote or services via the Website.
• Services – digital marketing, web development, web design, e-commerce, maintenance, SEO/SEM, social media, analytics, photo/video editing and related services, as presented on the Website.
• Content – any information available on the Website (texts, images, graphics, logos, multimedia materials, page structure, etc.).

3. Purpose of the Website and nature of information

The Website has an informational character and presents services, portfolio items, examples and general information. The information displayed on the Website does not constitute a binding offer and does not create contractual obligations until a written offer is accepted and/or a contract is signed by the parties.

Any estimates, results, timelines or costs mentioned on the Website (if any) are indicative and may vary depending on project requirements, complexity, budget, resource availability and other factors.

4. Requests for quotes, communication and contractual relationship

4.1. You may request information or a quote through contact forms, phone or email, as displayed on the Website.

4.2. Submitting a form/message through the Website does not amount to concluding a contract. A contract is concluded only through explicit acceptance of a written offer and/or by signing contractual documents provided by ZHEXWEB.

4.3. We reserve the right to refuse requests on justified grounds (e.g., abusive/illegal requests, unclear requests, or requests outside our service scope).

5. Limitation of liability (disclaimer)

5.1. We make reasonable efforts to keep information accurate and up to date; however, we do not guarantee that the Website will operate uninterrupted or error-free, or that the information is always complete or current.

5.2. Use of the Website is at your own risk. ZHEXWEB shall not be liable for indirect damages (e.g., loss of profit, loss of data, business interruption) arising from the use of, or inability to use, the Website.

5.3. For marketing services (SEO/SEM/Google Ads/Social Media etc.), results may depend on external factors (third-party platforms, budgets, competition, seasonality, platform policies). We do not guarantee specific outcomes (e.g., Google rankings, a specific ROAS, a fixed number of leads), unless expressly agreed in writing.

5.4. The Website may contain links to third-party websites. We do not control and are not responsible for their content, privacy policies or availability.

6. Intellectual property

6.1. The entire Website Content is protected by copyright and intellectual property laws.

6.2. Copying, reproducing, distributing, publishing, modifying or using the Content for commercial purposes is prohibited without ZHEXWEB’s prior written consent.

6.3. Trademarks, logos and graphic elements may belong to ZHEXWEB or its partners and are used under applicable rights or licenses.

7. User conduct

You must not use the Website in ways that:

• violate the law or the rights of third parties;
• attempt to compromise the Website’s security, integrity or availability (e.g., attacks, abusive scraping, uploading malicious files);
• transmit illegal, defamatory, offensive content or third-party personal data without a lawful basis.

8. Data protection and cookies

8.1. The processing of personal data (e.g., data submitted via contact forms, email, phone) is carried out in accordance with the Privacy Policy available on the Website.

8.2. The Website may use cookies and similar technologies, as described in the Cookie Policy available on the Website. You can manage cookie preferences via the consent banner and/or your browser settings.

9. Changes to these Terms & Conditions

We reserve the right to update this document at any time. The applicable version is the one published on the Website at the time you access/use it. We recommend checking this page periodically.

10. Governing law and jurisdiction

This document is governed by Romanian law. Any dispute will be settled amicably, and failing that, by the competent courts of Bucharest, Romania.

Last updated: 31 December 2025